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ZERO 3RD-PARTY TRACKERS • ESSENTIAL STORAGE ONLY

Cookie & Tracking Policy

Doccu Statutory Policy • Last Updated: September 2026 • Jurisdiction: Republic of South Africa

Table of Contents

1. Zero 3rd-Party Trackers Commitment 2. Essential Session Cookies Catalog 3. Browser Local Storage for UI Preferences 4. Managing Cookies in Your Browser

1. Zero 3rd-Party Ad Trackers Commitment

Doccu takes an uncompromising, privacy-first approach with zero 3rd-party ad trackers, retargeting pixels, social media widgets, or behavioral marketing networks (including Google Ads, Meta Pixel, TikTok, or LinkedIn Insight tags).

Your browsing activity on Doccu is never sold, aggregated, or shared with commercial data brokers.

2. Essential Session Cookies Catalog

Doccu uses strictly essential cookies necessary for system security, user authentication, and CSRF protection. Without these cookies, authenticated document signing cannot function:

Cookie Name Type Lifespan Purpose & Function
_doccu_session Essential / HTTP-Only Session Encrypted session token maintaining secure sign-in status and active signing states.
remember_user_token Essential / Secure 14 Days Preserves authenticated user login when "Remember Me" is explicitly selected.
CSRF-TOKEN Security Session Prevents Cross-Site Request Forgery attacks on document forms and signature submissions.

3. Browser Local Storage for UI Preferences

In addition to essential cookies, Doccu utilizes browser localStorage solely to persist non-identifying client-side UI configurations:

  • UI Density & Theme: Preserving table density (compact vs spacious) in cohort and folio grids.
  • Onboarding State: Recording that an administrator has completed the interactive tour or dismissed the "What's New" release modal.